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Words That Work in Business eBook
A Practical Guide to Effective Communication in the Workplace
by Ike Lasater
List Price: $12.95  
Your Price: $7.10 
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  File Type Reader Type ISBN
  .PDF Acrobat Readers 9781892005533
  .PRC Mobi for Amazon Kindle Readers 9781934336106
  .EPUB Apple Readers 9781892005557

Availability: Available for Immediate Download
Size: 32pp, 5-3/8 x 8-3/8
Publication Date: Spring 2010
Print ISBN: 9781892005014


Do You Want to be Happier, More Effective and Experience Less Stress at Work?
Do you wish for more respectful work relationships? To move beyond gossip and power struggles to improved trust and productivity? If you've ever wondered if just one person can positively affect work relationships and company culture, regardless of your position, this book offers a resounding "yes". The key is shifting how we think, and talk.

Former attorney-turned-mediator, Ike Lasater, offers practical communication skills matched with recognizable work scenarios to help anyone address the most common workplace relationship challenges. Learn proven communication skills to:

  • Enjoy your workday more

  • Effectively handle difficult conversations

  • Reduce workplace conflict and stress

  • Improve individual and team productivity

  • Be more effective at meetings

  • Give and receive meaningful feedback

Ike Lasater, J.D., MCP, is a former attorney and cofounder of Words That Work, a consulting and training firm helping organizations achieve results through better communication and collaboration ( He has worked with individuals and organizations in the US, Australia, Hungary, New Zealand, Pakistan, Poland and Sri Lanka. He is a former board member for the Center for Nonviolent Communication, and the Association for Dispute Resolution of Northern California, and the co-founder of the Yoga Journal magazine.

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